London's Premier Maintenance Service

About

About Us

Areas We Cover

From your initial enquiry our highly skilled office team will take your details and deal with your enquiry in the most efficient way

Look out for one of our vans in your area

  • Shad Thames
  • Tower Bridge
  • Bermondsey
  • Southwark
  • Rotherhithe
  • Wapping
  • Canary Wharf
  • Isle of Dogs
  • Shoreditch
  • City
  • Islington
  • Westminster
  • Chelsea
  • Kensington
  • Fulham
  • Wandsworth
  • Earlsfield
  • Clapham
  • Battersea
  • Vauxhall
  • Balham
  • Streatham
  • Brixton
  • Crystal Palace
  • Croydon
  • Purley
  • Coulsdon
  • Caterham
  • Warlingham

Who uses Bluebell

We’re here for homeowners, commercial office managers, private landlords and property managers. Rest assured – the Bluebell Team is here to help.

We understand that in the busy world we live in, any issue with your property – no matter how small – can turn into a headache that takes up too much of your time.

That’s where Bluebell steps in. Call our office team or book online – you can even WhatsApp us! You are just one click away from having one of our highly skilled engineers at your door on the same day.

How we work

  • From your initial enquiry, our knowledgeable office team will guide you through the process, and take your details. We may ask a couple of questions to help us understand your requirements, which will let us deal with your enquiry quickly and efficiently.

  • Once we have the required information, we log the works onto our system, and will generate a unique job reference giving you fast access to us if you should require updates before, during or after we complete the job.

  • Your job is then assigned to one of our specialist field engineers: so you know that if you have an electrical problem, we’ll be sending you an expert in this field.

  • We will advise you of our next available appointment slots with an arrival window of between 2-4 hours.

  • You’ll receive a confirmation email or text message, so you can sit back and be assured our highly skilled engineers are on their way to help.

  • Our professional engineer will arrive in full Bluebell uniform, complete with an ID badge, within the permitted time slot. They will introduce themselves and then get straight to work.

ONCE OUR ENGINEER IS AT YOUR PROPERTY, WE WILL BE TRACKING THEIR PROGRESS ON YOUR JOB. BLUEBELL GROUP USES MARKET-LEADING MANAGEMENT SOFTWARE ALLOWING US TO COMMUNICATE WITH OUR ENGINEERS WHEN THEY ARE OUT ON JOBS. ON THE COMPLETION OF YOUR WORKS, YOU WILL RECEIVE AN ENGINEERS’ REPORT, DETAILING THE WORKS UNDERTAKEN, FURTHER RECOMMENDATIONS IF NEEDED, TIME SPENT ON SITE AND PHOTOGRAPHIC EVIDENCE OF WORKS COMPLETED. WE WILL ALSO BE ABLE TO CREATE AND SEND ANY QUOTES REQUIRED QUICKLY AND EFFICIENTLY.