About

Posted 10 July 2020 83 0

About Us

Areas We Cover

From your initial enquiry you will be guided by our highly skilled office team who will take your details and deal with your enquiry in the most efficient way

Look out for one of our vans in your area

Shad Thames
Tower Bridge
Bermondsey
Southwark
Rotherhithe
Wapping
Canary Wharf
Isle of Dogs
Shoreditch
City

Islington
Westminster
Chelsea
Kensington
Fulham
Wandsworth
Earlsfield
Clapham
Battersea
Vauxhall

Balham
Streatham
Brixton
Crystal Palace
Croydon
Purley
Coulsdon
Caterham
Warlingham

Who uses Bluebell

May you be a homeowner, commercial office manager, private landlord or a property manager then rest assured the Bluebell Team are here to help.
We understand that in the busy world we live in, any slight issue with our property can turn into a complete headache consuming a lot of your time.

That’s where Bluebell step in, CALL our office team, book ONLINE, you can even WHATSAPP us, we are just one click away from having one of our highly skilled engineers to your door….. ON THE SAME DAY!

How we work

From your initial enquiry you will be guided by our highly skilled office team, who will take your details. Our proactive office staff may ask a couple of questions to understand your requirements, allowing us to deal with your enquiry in the most efficient way.
Once we have gathered the necessary information, the works will be logged onto our system, we will then generate a unique job reference giving you fast access to us should you require updates, before – during or after works.
Your job will then be assigned to a member of our field engineers who specialises in the expertise required to complete your works.
We will advise you on our next available appointment slots with an arrival window of between (2-4 hours).
You will receive a confirmation email or text message allowing you to sit back and be rest assured our highly skilled team are on their way to help.
Our professional engineer will arrive in full Bluebell uniform, complete with an ID badge within the permitted time slot. They will introduce themselves and get straight to work.

Once our engineer is at your property, we will be tracking their progress as Bluebell Group use a market leading management software allowing us to communicate with our engineers out on the jobs. On the completion of your works you will receive an engineer’s report, describing works undertaken, further recommendations if needed, time spent on site and photographic evidence of works completed. We will also be able to create and send any quotes required quickly and efficiently.